Spending at online sites during the holiday season (which starts officially down south after the U.S. Thanksgiving) should total just over $13-billion (US).
Forrester says several factors are contributing to slowing growth including:
- A more mainstream web means that online sales now generally mirror offline sales.
- To keep profitability levels up, retailers will offer fewer free shipping offers and percentage off deals online.
- In fear of a soft holiday season, retailers will use the web to push consumers into stores.