The Montreal Gazette reported earlier this week that a businessman there, Stephen Oakes, has been receiving errant faxes from the Canadian Imperial Bank of Commerce for more than three years, the most recent of which arrived in September. And, just like West Virginia's Wade Peer, the faxes contained confidential CIBC customer data. CIBC's CEO John Hunkin took the remarkable step of phoning Oakes to apologize. He's also issued an apology to all bank customers.
In the meantime, we reported this week on both CTV News [see the video links on the right for my report as well as items from my colleagues at CTV affiliates in Montreal and Vancouver] and in The Globe and Mail, that the CIBC is not the only bank with a fax problem. The Bank of Nova Scotia and the Toronto-Dominion Bank, Canada's 2nd and 4th largest banks by assets, also faxed confidential customer data to strangers.