Jennifer Stoddart, Canada’s privacy commissioner, has published her report on the CIBC faxing confidential customer data to strangers in Canada and the U.S.
“I was disappointed that an apparently well-organized institution such as CIBC failed to recognize that the misdirected faxes were a privacy issue. That the bank's privacy practices were not functioning on a practical level should serve as a wake-up call to all organizations in Canada," Stoddart says in the release.